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  Frequently Asked Questions 

What are your terms and conditions?

Where can I find you? 
 Does the course get cancelled for bad weather? 

 What if I fail the test? 

 Do I need a theory test?  

  What do I need to bring with me?  

  Do I need my own bike?
  What experience do I need?
  Which course will be suitable for me?
  How much are the courses?
  Will I need special clothing?


 
 

 
 
Do I need my own bike?

No, we have bikes for hire to suit the course you choose. You are of course welcome to bring your own.
 

 
What experience do I need?

None, but it helps if you can ride a push-bike and have read the current Highway Code. We will help you decide which course will suit you no matter what your experience.
 

 
Which course will be suitable for me?

Well, it depends, why not try an hours assessment and be advised by our Instructors, or e-mail us with your biking experience and we'll get right back to you with some help.
 
 
How much are the courses?

Very reasonable, use our contact form to enquire about current pricing.
 
 
Will I need special clothing?

No, we can provide all the equipment you will require from top to toe.
 
 
Where can I find you?

Newton Abbot, Devon. Between Exeter and Torquay - approx. 4 miles from the coast.   Click here to view the Google Map showing our location.

 
 
Does the course get cancelled for bad weather?

It never rains in Sunny Devon...but honestly, No, we keep going through rain, hail and shine - after all you won't be always biking in good weather once you've passed your test.
 
 
What if I fail the test?

We cry with you... and then book you in for another go a.s.a.p. Of course we will help you understand what went wrong, and do our best to make sure you pass next time.
 
 
Do I need to do a theory test?

YES -as from February 1st 2001 everybody needs to have passed a Motorcycle Theory Test before they can take the Practical Part II test.

The number to ring to organise this is 0870 0101 372
Have your Driving Licence number ready and a credit card for payment of £28.50.

Locally tests can be taken in Exeter, Plymouth or Torquay.
 

 
What do I need to bring with me?

Yourself and your licence.
If using your own bike - MOT and Insurance Certificate
For test day - photographic identification i.e.. Passport.
 

 


What are your terms and conditions?
IMPORTANT PLEASE READ THIS NOTICE.

 Pro Rider Motorcycle Training will endeavour to make your training as safe and enjoyable as possible. However, there is always a small element of risk in connection with the use of any motor vehicle, which cannot be totally eliminated. Unlike a car, your instructor can have no direct control over your vehicle and ultimately it is your responsibility to ride safely. With this in mind you must comply with the following:

   
  Ensure that you are, and remain, fit to train. Only you know your physical and mental condition.
You must not be over tired, injured, or suffering from any ailment, which could affect your riding.
You must not have taken any drugs, which may affect your ability to ride.
You must inform your instructor if there are any problems in this respect or if any occur during the day.
You must ensure that you have adequate breaks, drinks and food and that you are properly clothed.
Only you will know if you are fit to continue.
   

Do not feel pressured into anything if you are not confident. If any problems occur whilst on the road, pull over in a safe place as soon as possible. If you have any problems or concerns of any kind during training you must bring them to the attention of your instructor. All lessons are undertaken at the trainees own risk.

Should you require any further advice or help please do not hesitate to give us a call? All courses are booked on the basis of the information that you have given us; responsibility for ensuring that these details (including your licence entitlements) are correct are yours  this includes how much previous riding experience you claim to have.

 

Full terms and conditions are available upon request. And listed below


Terms and Conditions

These terms should be read and construed as forming an agreement between Pro Rider  Motorcycle Training (the trading name for Pro Rider Motorcycle Training  Ltd), here after referred to as “Pro Rider”, and the student or customer here after referred to as “the student”.

1. All the student’s fees shall be paid in advance of each course or lesson. No cheques are accepted on the first day of training.
2. All courses have been booked on the basis of the information supplied by the student to Pro Rider. The responsibility for ensuring that these details are correct (including licence entitlements) belongs to the student.
3. In the event of a mechanical breakdown or any other cause beyond the control of Pro Rider, We reserve the right to re-arrange or rebook any course at the earliest convenient time to the student and to Pro Rider.
4. The Student/Instructor ratio for each course will be at the discretion of Pro Rider, and we will determine the aptitude of the student for each course.
5. All payments must be made to Pro Rider Motorcycle Training.
6. It is a condition of participating in any course that the student:
(a)  Is duly licensed to ride a motorcycle/moped on the public highway in the United Kingdom; *** The student must have both parts of the student’s Full or Provisional (UK) Driving Licence when the student attends a course*** No licence means the student can not attend the course, which is a Driving Standards Agency regulation, and the course fees will be forfeit. There are no exceptions.
(b) Uses a moped/motorcycle, which, if not provided by Pro Rider, is in good and sound mechanical order, has valid insurance cover; and wears suitable, protective clothing, including, in particular, a
safety helmet that complies with UK legal requirements.
(c) Be able to read a car number plate over a distance of 20.5 metres.
(d) Wear suitable clothing for the weather conditions and glasses/contact lens to comply with 6(c).
7. The student must, before commencing the course, make available for inspection by Pro Rider; the student’s complete current (UK) Provisional/Full Driving Licence. If using the student’s own moped/motorcycle this must be available for inspection along with the student’s moped/motorcycle insurance policy, MOT test certificate (if required), road fund licence (tax disk) and safety helmet.
8. All mopeds/motorcycles are hired to the student by Pro rider Motorcycle training (UK) Ltd. Damage to a moped/motorcycle caused by the student will have to be paid for unless the £10 indemnity has been paid. Any damage must be paid within 14 days payable to Pro Rider Motorcycle Training. Parts are charged at retail price inc. V.A.T. Labour is not charged.
9. If the student cancels the course that the student is booked on, then:
 If the student has given written notice of cancellation to Pro Rider not less than 10 clear working days prior to the date the course is due to start the student will be entitled to a full refund of fees paid, if the course is filled and completed by another student: but if the course is not filled and completed by another student, the student will only be entitled to a refund of fees paid, less a cancellation fee equal to the cost of the moped/motorcycle hire and to 50% of the cost of the Instructors wages.
 If the student has not given 10 clear working days written notice of cancellation (from the first day or part of the course), then no refund will be due and all fees will be forfeit.
Any courses booked within 10 days of the course date will not be eligible for a refund and 50% of the course fee will have to be paid.
Any refunds will be subject to a £50.00 Administration charge in addition to any other cancellation fees.
 Courses, or payments for courses, are not transferable.
 
10 .The student must arrive in plenty of time to allow for the course to start on time. Lateness could result in loss of training fees, and will result in loss of fee for CBT courses. Failure to attend will result in loss of fees.
Pro Rider accepts no liability for any claim, loss, damage, or expense arising out of the acts or omissions of Pro Rider, its employees, or agents, unless those acts or omissions are caused by the negligence or wilful default of Pro Rider its employees, or agents.
The Student will be liable to reimburse Pro Rider against any claim, loss, damage or expense incurred by Pro Rider as a result of a breach of any of these terms and conditions by the student (for example, in failing to maintain valid insurance cover), to the extent which such claim, loss, damage or expense results from such breach.

 

 

 
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